nogod 88 Privacy
Policy

nogod 88 collects personal information from players in a number of ways: directly when you register an account or contact our support team, automatically as you use the platform, and from third-party service providers involved in delivering our services. The categories of personal data we may collect and hold are set out below.

Identity & Contact Information

When you create a nogod 88 account, we collect your legal full name, date of birth, residential address (including district, city, and postcode in Bangladesh), email address, and mobile phone number. This information is required to create and operate your account, verify your identity under our KYC obligations, and contact you regarding your account activity.

Financial Information

To process deposits and withdrawals, we collect information relating to your chosen payment method. For mobile financial services such as bKash, Nagad, Rocket, and Upay, this includes your registered mobile number. For bank transfers through institutions such as Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, or Sonali Bank, we collect your account number and branch details. For card payments, we collect the card number, expiry date, and billing name as provided — full card details are processed through a PCI-DSS-compliant payment gateway and are not stored on nogod 88 servers.

Identity Verification Documents

As part of our KYC process, we may request scanned copies or photographs of identity documents, including your National Identity Card (NID), passport, or driving licence. We may also request proof of address (such as a utility bill or bank statement) and proof of ownership of your payment method. These documents are stored securely and used exclusively for identity verification purposes.

Technical & Device Data

When you access the nogod 88 platform, we automatically collect certain technical data, including your IP address, browser type and version, device type and operating system, screen resolution, language preference, and the URLs of pages you visit on our site. This data helps us maintain platform security, detect fraudulent access, and optimise the player experience across different devices.

Gameplay & Transaction Data

We maintain a full record of all wagers placed, games played, deposit and withdrawal transactions, bonus activations, and account balance changes associated with your account. This data is required for the correct settlement of bets, resolution of disputes, compliance with anti-money laundering obligations, and the delivery of responsible gambling tools such as deposit limits and session histories.

Communications Data

If you contact the nogod 88 support team via live chat, email, or WhatsApp, we retain a record of that communication, including the content of messages, timestamps, and the support agent who handled the interaction. This data is used for quality assurance, dispute resolution, and training purposes.

nogod 88 uses the personal data we collect for the following purposes. We process your data only where we have a lawful basis to do so, as set out in the Legal Basis for Processing section of this policy.

Marketing Communications

nogod 88 may send you promotional communications about new games, deposit bonuses, seasonal promotions (such as those tied to BPL cricket season, Eid, or Pohela Boishakh), and platform updates. We will only send marketing emails or SMS messages to players who have actively opted in to receive such communications during registration or through their account settings. You may opt out of marketing communications at any time by adjusting your notification preferences in your account settings or by contacting our support team. Opting out of marketing communications does not affect transactional communications (such as deposit confirmations, withdrawal receipts, or security alerts), which we are obliged to send regardless of your marketing preferences.

nogod 88 processes your personal data under one or more of the following lawful bases, depending on the specific processing activity involved:

• Contractual necessity: Processing required to perform our contract with you — i.e., to create and operate your account, process transactions, settle bets, and deliver the services you have signed up for.
• Legal obligation: Processing required to comply with applicable law, including KYC and identity verification requirements, anti-money laundering (AML) obligations, record-keeping requirements, and responses to lawful requests from competent authorities.
• Legitimate interests: Processing carried out in pursuit of our legitimate business interests, including fraud detection and prevention, platform security, service improvement, and responsible gambling monitoring, where those interests are not overridden by your data-protection rights.
• Consent: Processing carried out on the basis of your explicit, freely given consent — specifically, the sending of optional promotional and marketing communications. Where consent is the lawful basis, you retain the right to withdraw that consent at any time without detriment to your account status.

nogod 88 uses cookies and similar tracking technologies (such as local storage and session tokens) to operate the platform, remember your preferences, maintain your logged-in session, and gather aggregated analytics data about how players use the site. Cookies are small text files placed on your device by your browser when you visit our platform.

Types of Cookies We Use

Essential cookies are required for the platform to function and cannot be disabled without severely impairing your ability to use the site. All other cookie categories may be managed through your browser settings. Most modern browsers allow you to block, delete, or restrict cookies. Please refer to your browser's help documentation for instructions on managing cookie preferences.

nogod 88 does not sell, rent, or trade your personal information. We share your data with third parties only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

Payment Service Providers

To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard, we share the minimum necessary financial and identity data with the relevant payment processor. Each payment service provider is subject to their own privacy policy and regulatory obligations, and is contractually prohibited from using your data for any purpose other than processing your transaction.

Game Providers

Games on the nogod 88 platform are supplied by third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you launch a game, a session token and your account identifier may be passed to the relevant game provider to load your game session. Game providers do not receive your full name, payment details, or contact information.

Identity Verification Services

To fulfil our KYC obligations, we may share identity document images and personal details with third-party identity verification service providers. These providers are engaged under data processing agreements that restrict their use of your data strictly to the verification service they are contracted to provide.

Legal & Regulatory Authorities

Where we are required by law, court order, or a request from a competent regulatory or law enforcement authority to disclose your personal information, we will comply with that obligation. Where legally permitted to do so, we will notify you of such a disclosure request.

Business Transfers

In the event that nogod 88 undergoes a merger, acquisition, or transfer of business assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any changes to the privacy terms that apply to your data prior to completion of the transaction.

nogod 88 retains your personal data for as long as is necessary to fulfil the purpose for which it was collected, to meet our legal and regulatory obligations, and to defend against any potential legal claims. The following retention periods apply to the main categories of personal data we hold:

Once a retention period expires, data is either permanently deleted from our systems or irreversibly anonymised so that it can no longer be linked to you as an individual. Anonymised aggregated data (for example, platform-wide game performance statistics) may be retained indefinitely as it cannot be used to identify any individual player.

As a player on the nogod 88 platform, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact our support team via live chat or at [email protected]. We will respond to all valid requests within 30 days and will not charge a fee for exercising your rights under normal circumstances.

• Right of Access: You have the right to request a copy of all personal data that nogod 88 holds about you. This is commonly referred to as a Subject Access Request (SAR). We will provide the data in a clear, structured format within 30 days of receiving a valid request.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it without undue delay. You may also update basic contact information directly through your account settings.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purpose it was collected, where you have withdrawn consent (and no other lawful basis applies), or where the data has been processed unlawfully. Please note that we may be unable to fulfil erasure requests in full where we are required by law to retain certain data (for example, transaction records retained for AML compliance).
• Right to Restriction of Processing: You may request that we restrict the processing of your personal data in certain circumstances — for example, while we are verifying the accuracy of data you have disputed, or where you have objected to processing and we are assessing whether our legitimate interests override your rights.
• Right to Data Portability: Where we process your data on the basis of your consent or a contract with you, and the processing is carried out by automated means, you have the right to receive a copy of your data in a structured, commonly used, machine-readable format (such as JSON or CSV) so that you may transfer it to another service provider.
• Right to Object: You have the right to object at any time to the processing of your personal data where that processing is based on our legitimate interests. You also have an unconditional right to object to the use of your data for direct marketing purposes, which we will honour immediately.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to withdrawal.

nogod 88 takes the security of your personal data seriously and implements a range of technical and organisational measures designed to protect it against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and our servers.
• Encrypted storage of sensitive data fields including passwords (hashed using bcrypt), payment method identifiers, and identity document files.
• Access controls limiting internal access to personal data on a strict need-to-know basis. nogod 88 staff are trained on data protection obligations and are bound by confidentiality agreements.
• Two-factor authentication (2FA) available for player accounts and mandatory for all internal administrative systems.
• Regular security audits and vulnerability assessments conducted on the platform infrastructure.
• Automated fraud detection systems that monitor transactions and login activity for indicators of unauthorised access or account compromise.
• Incident response procedures to detect, contain, and report data security breaches in a timely manner. In the event of a breach that is likely to result in a high risk to your rights, we will notify affected players without undue delay.

While nogod 88 employs robust security measures, no online platform can guarantee absolute security. You play an important role in protecting your account by choosing a strong, unique password, enabling 2FA, and never sharing your login credentials with any third party. If you suspect unauthorised access to your account, contact us immediately at [email protected].

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a concern about how nogod 88 handles your personal information, you may contact us through any of the following channels:

• Email: [email protected] — plain text, not a clickable link
• Live Chat: Available 24/7 inside your nogod 88 account
• WhatsApp: Number provided to verified players upon login

Our support team aims to respond to all privacy-related enquiries within 2 business days. For formal data rights requests (Subject Access Requests, erasure requests, portability requests), our response time is a maximum of 30 calendar days from receipt of a valid, verified request.

nogod 88 has appointed a designated Data Protection Officer (DPO) who is responsible for overseeing our compliance with this Privacy Policy and our data protection obligations. The DPO can be reached via the support email address above with the subject line "Attention: Data Protection Officer".

Changes to This Privacy Policy

nogod 88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. When we make material changes to this policy, we will notify registered players by email and display a prominent notice on the platform for a period of at least 14 days prior to the changes taking effect. The effective date at the top of this document will be updated accordingly. Your continued use of the nogod 88 platform after the revised Privacy Policy takes effect constitutes your acknowledgement of the updated terms. If you do not agree with any changes, you may close your account and request deletion of your data in accordance with the Your Rights section above.